Privacy Policy

Last Updated: April 2026

1. Who We Are

Avenlo is an AI-powered social media automation platform that helps you create, schedule, and publish content to TikTok, YouTube, and Instagram. This policy explains what data we collect, how we use it, and with whom we share it.

2. What Data We Collect

Account data: Your name and email address when you register.
Connected accounts: Access tokens for your TikTok, Instagram, and YouTube accounts so we can publish on your behalf.
Content: Videos, captions, and scheduling details you create or upload.
Payment data: Coin purchase records processed through Stripe. We never see or store your card details.
Usage data: Basic logs of actions taken on the platform for billing and support purposes.

3. How We Use Your Data

To run your account and provide our services.
To publish content to your connected social media accounts.
To manage your coin balance and process payments.
To send you important notifications about your account.
To respond to your support requests.
To detect and prevent fraud or abuse.

We do not sell your data or use it for advertising.

4. Google User Data

Our use of Google API Services is subject to the Google API Services User Data Policy, including the Limited Use requirements.

When you connect your YouTube account, Avenlo receives access to your Google account data via OAuth 2.0. Specifically:

We access your YouTube channel information (name, avatar, subscriber count) to display inside your Avenlo dashboard.
We upload videos to your YouTube channel on your behalf when you explicitly trigger a publish or schedule action.
We do not sell, rent, transfer, or share your Google user data with any third parties.
We do not use Google user data for advertising purposes.
We do not use Google user data to train AI or machine learning models.
Google user data is used solely to provide the YouTube publishing and analytics features of Avenlo.
You can revoke Avenlo's access to your Google account at any time at myaccount.google.com/permissions.

5. Third-Party Services

We use the following third-party services to operate Avenlo:

Stripe — for payment processing.
Google (YouTube Data API v3) — for YouTube content publishing and channel analytics.
TikTok — for TikTok content publishing via their official API.
Meta (Instagram Graph API) — for Instagram content publishing via their official API.
Email provider — for sending transactional emails.

Each of these services has its own privacy policy that applies to the data they handle. We do not share your personal data with any of these services beyond what is strictly necessary to provide our features.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We only share data in the following limited circumstances:

With social media platforms: We share your content and account tokens with TikTok, YouTube, and Instagram solely to publish on your behalf.
With Stripe: We share transaction identifiers with Stripe to process payments. Stripe does not receive your social media data.
Legal requirements: We may disclose data if required by law or to protect the rights and safety of our users.

No other sharing, transfer, or disclosure of your data takes place.

7. How Long We Keep Your Data

Your account and content are kept until you delete your account.
Payment records are kept for 7 years as required by law.
Usage logs are kept for 12 months, then deleted.
Social media access tokens are deleted immediately when you disconnect an account.

8. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can also request a copy of your data or ask us to stop processing it. To make a request, email us at privacy@avenlo.org and we will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Cookies

We only use cookies that are strictly necessary to keep you logged in. We do not use advertising or tracking cookies.

11. Children

Avenlo is not intended for users under 16. If you believe a minor has created an account, contact us and we will remove it.

12. Changes

If we make significant changes to this policy, we will notify you by email at least 14 days before they take effect.

Contact

For any privacy-related questions or data requests:

📧 privacy@avenlo.org